PRIVACY POLICY

 

 We value the trust you place in our organization Shamah , where we are committed to respecting an individual's privacy for sharing their personal information. The individual’s privacy is important to us, and we strive to take care of and protect the information you share with us.

 

This privacy statement sets how Shamah  uses and protects any personal data you share with us. The information applies to the collection, storage, processing, disclosure, and transfer of the User’s personal information (defined below) as per the laws mentioned above, especially when we use the website www.shamah-autism.com.sa operated by Our Organization or any information or services.

Interpretation and Definition

Interpretation

The word in which the initial letter is capitalized has meanings defined under the following points and conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

 

For information on how personal data is processed by the organization when you use our services, please consult the Privacy Statement, as this privacy statement has been created for you to be assured of our purpose and practices of collecting the data or the personal information of the customer provided while using our site.

 

For using our privacy statement:

 

Account means managing the account created for you to access our Service or parts of our Service.

Company (referred to as either “Shamah ” “We,” “Us,” or “Our” in this Agreement) refers to Our Organization.

 

Device means any device that can access the Service, such as a computer, a cell phone, or any other device.

 

Personal Data is any information that relates to an identified or identifiable individual.

 

Service: Here, Service refers to the application.

 

Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to the third-party companies or individuals employed by the company to facilitate the service, provide the service on the company's behalf, and analyze how the Service is used.

 

Usage Data refers to the data collected automatically, either generated since or from the Service offered.

 

Security of your Personal Data

We take the security of your data as it is important to us. Still, it is noted that no method of transmission over the internet, or method of electronic storage is 100% secure. However, we strive to use commercially acceptable means to protect your data, but we cannot guarantee its absolute security.

Disclosure of Your Personal Data

1. DATA INTEGRITY

When the User requests information from us or submits a quote request via our website, it might be required to submit personally identifiable data such as name, phone number, e-mail, location & tracking, etc. This information will not be shared or sold to any outsider. It will be solely used by Our Organization for its intended use, which is compatible with the purpose for which it has been collected or for which you have authorized/permitted it. 

2. MODIFICATIONS/UPDATIONS

Our organization has the right to modify or update the Privacy Policy at any time without notice. Still, we will never make changes that risk the privacy of the customer data that we collect and will take adequate measures to maintain security. It is suggested that you check this section periodically to track any modifications you could have made. 

3. YOUR RIGHTS

The user is entitled to request access to the personal data we collect about their information and rectification of the personal data, should they feel that your personal data is inaccurate or incomplete. Thus, users have the right to object to the processing of their data as well as the right to request the portability of their personal data. 

4. HOW WE USE THE INFORMATION THAT WE COLLECT?

The information we may collect or use, for a variety of purposes, (such as personal data, to the extent applicable) includes: 

•  share, access, maintain, improve, and promote our services.
• enable the user to access and use the Services.
• process and complete transactions, and send you related information, such as purchase confirmations and invoices.
• share transactional messages, including responses to comments, questions, and requests, providing customer service and support, and sending them to technical notices, updates, security alerts, support, and administrative messages.
• share the details for communications, by email or by phone, such as providing you with information about the services, features, offers, promotions, special offers, events, and other information which we think you may find interesting.
• customize the website according to your interests.
• monitor and analyze trends, usage, and activities in the websites and Services for marketing or advertising purposes.
• in case of investigation and prevent fraudulent transactions, unauthorized access to the Services, and other included illegal activities.
• personalize the website and Services, including the features or advertisements that match your interests and preferences.
• for any other purposes, we obtain your consent.

 

5. HOW DO WE PROTECT PERSONAL DATA?

Our organization is committed to ensuring that the personal data is secure. We have put in place appropriate technical and organizational measures to prevent unauthorized access or disclosure to safeguard and secure personal data.

 

We also prefer technological measures to secure routers and firewalls to help protect personal data. Information collected through the website is encrypted before it travels over the Internet using industry-standard technology for managing secure online transactions. Unfortunately, because of its nature, it cannot guarantee the loss or misuse of personal data transmitted over the internet.

6. COOKIES AND OTHER TRACKING TECHNOLOGIES

 While visiting our website, we use “cookies” to store and retrieve the data and information on your browser. A cookie is a small piece of data (text file) that a website- when visited by a user- asks your browser to store all your data into a device to remember information about your data, such as your language preference or login information. The cookies are set by us and called first-party cookies. We also use third-party cookies, which are cookies for a domain different from the domain of the website you are visiting- for our advertising and marketing efforts.

Especially, when we use cookies and other tracking technologies for the following purposes: 

• helps to navigate our website, improve your browsing experience, and personalize content and ads.
• helps to open an account, and service subscription, register to log to our website, and ability to provide feedback.
• helps to analyze your use of our website and to improve our content.
• helps to assist with our promotional and marketing efforts (including behavioral advertising).

Using the traffic log cookies to identify which pages are being used for their official purposes, helps to analyze data about web page traffic and improve the website to tailor and meet the customer’s needs. The only purpose for using this information is for statistical analysis. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages are being used and which are not. A cookie in no way gives us access to your computer or any personal data about you, other than the data you choose to share with us. 

7. YOUR PRIVACY RIGHTS

While using our website, you may choose to restrict the collection or use of personal data in the following ways: 

•  Once you are asked to fill out the form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your data for direct marketing purposes and later changed your mind, you can update your email preferences any time through /privacy-policy

8. CHANGES TO THIS PRIVACY POLICY

• Periodically, we might update our privacy policy. Any modifications will be communicated to you by posting the updated privacy policy on this page.
• Before the modification goes into effect, we'll send you an email, post a clear notice on our website, and change the "Last Updated" date at the top of this privacy statement.
• It is encouraged that you regularly check this privacy statement for updates. Changes to the privacy statement take effect when they are placed on this page.

9. HOW TO CONTACT SHAMAH AUTISM?

Please feel free to contact us if you have any queries about our privacy commitments or practices. You can also contact us at our mailing address: info@shamah-autism.com.sa